Frequently Asked Questions ❓

Got questions? We've got answers. Find everything you need to know about working with Pearl Digital.

How much does a website cost in Uganda?

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Our websites start from UGX 500,000 for a basic business site and go up depending on features. We have flexible payment plans so you can pay monthly if needed. Contact us for a free quote tailored to your business needs.

How long does it take to build a website?

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Most basic websites are completed within 5–7 working days. E-commerce stores and custom apps can take 2–4 weeks depending on complexity. We always give you a clear timeline before starting.

Do you accept Mobile Money payments?

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Yes! We accept MTN MoMo and Airtel Money. You can also pay by bank transfer or cash at our Kampala office. We offer flexible monthly installment plans for larger projects.

Will my website work on cheap smartphones?

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Absolutely! All our websites are designed mobile-first and tested on entry-level smartphones. They load quickly even on 2G/3G networks, which is crucial in Uganda's market.

Do I need technical knowledge to use your services?

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Not at all! We handle everything technical. We also provide training for you and your team so you can manage simple updates yourself. Our support team is always available to help.

Can you integrate MTN MoMo payments into my existing website?

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Yes, we specialize in integrating MTN Mobile Money, Airtel Money, and other Ugandan payment systems into existing websites and apps. This usually takes 3–5 days to complete.

Do you offer ongoing support after the project is done?

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Yes! All our projects come with 3 months of free support. After that, you can subscribe to our monthly maintenance plans starting from UGX 150,000/month, which includes updates, backups, and technical support.

Can you help me market my business on social media in Uganda?

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Definitely! We offer social media management, Facebook and Instagram advertising, WhatsApp marketing campaigns, and Google Ads targeted specifically at Ugandan audiences.

Are you based in Uganda? Can we meet in person?

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Yes, we're headquartered in Kampala at Plot 45, Kampala Road. You're welcome to visit us Monday to Saturday, 8am–6pm. We also serve clients across Uganda via WhatsApp, phone, and video calls.

What if I'm not satisfied with the result?

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We work with you until you're 100% satisfied. We offer unlimited revisions during the project phase, and if you're genuinely unhappy with the final product after good-faith efforts, we'll refund your deposit. Your satisfaction is our priority.

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